FAQ

Congratulations on your decision to start therapy. It's a big step!
We aim to make the administrative process as smooth as possible so we can focus on the more important matters...like your life!

Do you take insurance?

Yes. Several of us are "in-network" with Cigna and participate with Lyra Health. For most other insurances, we handle "out-of-network" claims directly so you do not have to file your own claims and await reimbursement. 

 If you want to use your out-of-network benefits, we will check your benefits, file your claims, and have the insurance company send the funds directly to us. You pay the percentage not covered by your insurance, typically 20-60% of our fee, at the time of session, and the insurance company pays the rest.  You also may have a deductible to be paid prior to your insurance paying.  Fee for sessions will be charged within 24 hours of the session. 

To look up your benefits and find out more information on your out-of-network coverage, please email your insurance information to Amanda, our receptionist/medical biller here or call her at 917-768-0679.  

What if I don't want to use my insurance or the deductible is too high? 

Some clients prefer to pay privately for a number of reasons, including:

  1. To ensure confidentiality is not compromised as insurance companies require a DSM 5 diagnosis and retain the right to access treatment plans.
  2. To be completely free of red tape.
  3. Their reasons for seeking therapy, such as exploration of life or career goals, or sorting out relationship issues, do not rise to level of need required for a DSM 5 diagnosis.

Is premarital counseling and couples therapy covered by my insurance?  

Premarital counseling and couples therapy also often does not qualify for insurance reimbursement. We will make an effort to ensure that we have a plan that works for you in place.  Please email or call 917-768-0679 for more information. 

What are acceptable forms of payment? 

Acceptable forms of payment include cash, check, all major credit cards, and HSA/FSA spending accounts. 

What is your cancellation policy? 

 A 24 hour notice of cancellation is required. You will be charged for the full session in event you do not cancel within 24 hours. 

Do you accept reduced rates? 

Please contact the receptionist/billing department at a Good Place Therapy & Consulting for questions on finding a payment plan that works for you by sending an email here or calling 917-768-0679

What if I'm currently taking medication or wish to reduce/discontinue medication? 

It may be helpful for us to have consent to speak to your medical doctor/psychiatrist to coordinate care. If you wish to try CBT treatment to reduce or discontinue medication, we are happy to coordinate care with your doctor to help you reach that goal.

 
headache-1540220-narrow.jpg

A Note on Psychotropic Medication

Cognitive Behavioral Therapy (CBT) and talk therapy can help you internalize change and learn skills that stay with you over time. You will likely adapt methods to change your unhelpful thinking, develop self awareness and improve coping skills. However, there is a biological component to depression and many other mental illnesses. In many cases, medications are recommended in conjunction with therapy.

Sometimes, medication can help clear the fog and clutter, to allow you to do the work to feel successful. 

If you would like to also explore medication as an option to help you feel better, we will discuss the factors to consider and link you to a reputable and caring psychiatrist. We will work as a team to coordinate care and help you feel better as quickly as possible